Last Updated: November 4, 2025
This Refund Policy governs all purchases made through Aabaz SHOP. All transactions are processed by our authorised payment service provider, which acts as the merchant of record.
Important: All payment processing, customer service inquiries, and refund requests are handled by our authorised payment service provider as the merchant of record for transactions.
If you are a consumer, you have the right to cancel your order within 14 days without giving any reason. The cancellation period expires after 14 days from the day after your purchase is completed.
To exercise your cancellation right, you must inform us of your decision by contacting our customer support team at aabazofficial@gmail.com.
You may use the following form to cancel your order (or any other clear statement):
I hereby give notice that I cancel my contract of sale of the following products:
Ordered on: [Date of order]
Order number: [Your order number]
Name of consumer(s): [Your Name]
Address of consumer(s): [Your Address]
Email address: [Your Email]
Date: [Date]
If you cancel your order within the 14-day period, you will receive a full refund of all payments received, including standard delivery costs (if any).
We will process the refund without undue delay, and not later than:
Refunds will be issued using the same payment method you used for the original transaction, unless you explicitly agree otherwise. You will not incur any fees as a result of the refund.
Your right to cancel does not apply to digital content that you have started downloading or accessing.
By purchasing digital products (themes, plugins, scripts, e-books, etc.) from Aabaz SHOP, you acknowledge that your right to cancel and receive a refund is forfeited once you begin downloading or otherwise accessing the digital content.
This exception aligns with standard consumer protection regulations for digital content across various jurisdictions.
Outside the 14-day cancellation period, refund requests are evaluated on a case-by-case basis at our sole discretion. We reserve the right to refuse refund requests if we find evidence of fraud, refund abuse, or other manipulative behaviour.
This policy does not affect your statutory rights regarding products that are not as described, faulty, or not fit for purpose.
For payments made via bank transfer, it is your responsibility to provide accurate payment details and order information. We may be unable to process refunds for transactions where payment details cannot be verified.
Bank transfer payments are not eligible for standard refunds except in cases where the transaction amount, including sales tax exceeds $/£/€100, at our discretion.
If you've been charged sales tax (VAT, GST, Consumption Tax, etc.) and are registered for sales tax in the purchase country, you may be eligible for a sales tax refund where permitted by local laws.
You must contact us within 60 days of purchase with a valid sales tax registration number to be eligible. Refund requests after 60 days will not be processed.
To request a refund, please follow these steps:
Our support team will review your request according to this policy and respond within 3-5 business days with further instructions or a resolution.
Aabaz SHOP
Operated by Aabaz Team
For refund requests and customer support: aabazofficial@gmail.com
We typically respond to all inquiries within 24-48 hours during business days.
We reserve the right to modify this Refund Policy at any time. The current version will always be available on this page with an updated "Last Updated" date. We encourage you to review this policy periodically for any changes.
© 2025 Aabaz SHOP. All rights reserved.
This policy complies with applicable consumer protection regulations.
